Connect with your patients – virtually

With Invisalign® Virtual Appointment, practices can quickly and easily set-up a virtual face-to-face appointment with patients. This enables you to:

  • Check-in on patient’s treatment progress.
  • Help answer questions or concerns before bringing in patients for an exam.
  • Virtually meet potential patients who are interested in Invisalign treatment to answer their questions.

This fully online, digital and HIPAA-compliant solution offers an easy-to-use interface, which is intuitive for your front office team members to learn and implement. Invisalign Virtual Appointment is available for you to begin using in your practice within 24 business hours after you accept the Terms and Conditions.

How to get started

Accept Terms and Conditions

To get started, accept the Terms and Conditions on the Invisalign Doctor Site support page. Review Invisalign Virtual Solutions Terms and Conditions.

Download Zoom app for virtual face-to-face appointments

Download the “Zoom Client for meetings” program for desktop or the “Zoom Cloud Meetings” mobile app.

Accessing the Virtual Appointment page

Sign into the virtual appointment page using your Invisalign Doctor Site credentials.

On the Virtual Appointment page, you’ll see three tabs which allow you to manage your appointments, book new appointments, and edit existing appointments.

Scheduling appointments

Before scheduling an appointment, obtain the patient’s prior permission to setting up the virtual appointment, and his/her consent for Align to send them emails and text messages on your behalf regarding their appointments.

Appointments can be booked in increments of 5. The maximum appointment time is 40 minutes, and appointments will automatically end after 40 minutes.

To learn more download our Virtual Appointment training guide.

Watch the training video

Invisalign Virtual Care

Monitor Invislign treatment-virtually

Through the Invisalign Doctor Site (IDS) and the My Invisalign app you can remotely monitor your existing Invisalign patients using Invisalign Virtual Appointments and Invisalign Virtual Care.

How to get started:

  • Remote monitoring: Patients take/upload progress photos that you receive in a Virtual Care tab in IDS. The Virtual Care tab includes tools and features to monitor treatment progress, and allows you to send notes/texts back to the patient through IDS that they then receive in the My Invisalign app.
  • Virtual appointments: You can also schedule virtual consults with existing patients using the Zoom Cloud Meetings app so that you can have virtual face-to-face conversations during treatment.
    • Click the “Schedule Appointment” button to schedule a virtual face-to-face appointment (using Zoom) with a custom timeslot, topic, etc., which can be sent to patients’ email addresses.
    • Check patient availability before scheduling a virtual appointment.
    • Both patient and practice receive instructional appointment email along with a reminder 15 minutes before meeting start.

Learn more

Ready to get started?

Accept the Terms and Conditions on the Invisalign Doctor Site support page.

Visit the Invisalign doctor site

If you have any questions, please contact your territory manager or email us at